Once payment confirmation is received by Dilocious for an order, fulfillment process gets started.
In case you change your mind after placing the order or if it is placed by mistake, we accept your cancellation request only if the order is not dispatched and then only you are eligible for the refund. In such case inform our customer care at firstname.lastname@example.org or +91 844 844 9094
In case you want a refund because you're not satisfied with either the product or our fulfillment service then we have very customer focussed grievance redressal policies. Just get in touch with our customer care within 48 hours of delivery at email@example.com or +91 844 844 9094